TERMS AND CONDITIONS
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SELLERS IDENTITY
The website www.oti-kidswear.be is owned and operated by:
Iris Lodeweyckx
Zwaluwenlaan 29
2610 Wilrijk
Belgium
BE0632814835
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APPLICATION
By visiting our site and/ or purchasing something from Oti, you engage and agree in our “general terms & conditions”.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of
content.
Oti reserves the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.
PRICE
The prices mentioned on the website always include VAT or other
taxes, but exclude shipping costs. These costs will be
communicated to the buyer at the end of the selling process and are always for the customer unless otherwise stated. The
total price will be explicitly communicated to the buyer before he or
she validates his or her purchase.
Prices for our products are subject to change without notice and are always in EURO.
Oti is not responsible for any extra charge of import taxes and other duties, depending on your region and local customs.
PAYMENT
Oti can only accept payment trough the secured offered payment methods mentioned on the website. We guarantee a safe and secure payment system. Oti will only proceed with your order once we have received a confirmation of your payment. Until then, all goods are property of Oti. If you are under 18 years old you must have parents' permission to buy from Oti. The price applicable is the price that is stated at the date on which you place your orders.
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PERSONAL INFORMATION
Any personal information that is provided to us will be handled with care which means we will not share this information with other third parties.
INTELLECTUAL PROPERTY
It is not allowed to use, copy or reproduce any of our photographs, logos or texts without our consent.
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FORCE MAJEURE
In case of events outside Oti’s control, we are not obliged to fulfill our obligations. In that case, Oti is released from its obligations to fulfill contractual agreements for the duration of the force majeure or terminate the agreement definitively.
Examples of force majeure can include bot not limited to fire, strikes, government actions, flood, sabotage, accidents, war, natural disasters, power failures, conflict …
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SHIPMENT/DELIVERY
If your package is sent to an address in Belgium, shipment costs are 5,90 euro. We won’t charge shipment costs for orders over 100 euro.
For any other country in Europe, shipment costs are 10 euro.
We’re trying to prepare and ship your package as soon as possible. Please keep in mind it could take 3-5 working days. Our partner courier service is Bpost. Deliveries are made Monday through Friday, except during holidays.
Oti is not responsible for delays or lost packages by the courier service.
Orders are sent to the address specified by you during placement of the order. We will inform you once the package has been sent.
When your package has not been received or collected, this package will be returned to Oti. If you wish to have it sent again, we are not responsible for extra shipping or packaging costs.
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RETURNS
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our ‘Return Policy’.
We have made every effort to display as accurately as possible the colors, quality and images of our products. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We do not warrant that the quality of any products purchased or obtained by you will meet your expectations.
If you experience a problem due to damaged goods by transport, or you are not satisfied with your order, please report this as soon as possible, preferably within 3 days after delivery. Returns should be done within 14 calendar days after receipt. Please check our return policy for more information.
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